We often get to redo templates that haven’t worked out so well. These are mostly from design agencies, done internally for their client, but unfinished or poorly set up. It makes us feel we have a skill afterall.
In most cases, it makes more sense to do them from scratch, as Word does have a very particular method in its structure. If that’s wrong, a few other thing are wrong too. The things people miss out are usually the subtle settings, which make all the difference to the user. Creating them in the Mac versions of Word is usually a bad idea, as they can be incompatible with their Windows counterparts in a number of ways, regardless of what Microsoft tells you.